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Seeking extraordinary people to join an extraordinary team 

Groupize:
NOUN

Groupize is the solution of choice for modern meetings management, unifying travel, spend, and compliance while delivering an amazing experience for planners and attendees. 

VERB

To effectively plan, manage, customize, optimize and maximize group events and meetings.

“We have a sales meeting coming up on the 15th; go ahead and groupize it.”

Benefits

Offering full-time employees unlimited PTO, medical, dental, short term, long term disability, life insurance and stock options.

Groupize is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Are you passionate about building amazing software products that re-invent a market? That’s what we’re doing at Groupize, and we need your help.

Groupize is shaking up the legacy landscape for corporate meetings and events, bringing a modern, consumer-first approach to how companies gather their teams, customers, and stakeholders together for events of all types. As companies have moved to distributed workforces and remote teams, and in-person conferences and events have returned post-pandemic, the need for a modern software solution to help companies plan, organize, and execute their meetings and events has shot through the roof.

Whether it’s a company offsite, sales kickoff, customer workshop, annual conference, recruiting and training, or board meeting, the Groupize platform makes it simple for meeting planners to organize all aspects of the event – from destination selection to travel arrangements, from managing budgets and tracking costs, to ensuring an amazing event experience for both attendees and arrangers.

It’s the perfect opportunity for Groupize, and we’re excited to grow. As a venture-backed, growth-stage startup, we’re on a mission to disrupt the corporate meetings & events sector. Come join us!

Current Job Openings

Marketing

Location: Boston/Beverly, MA (potentially Remote for the right candidate)
Company: Groupize

Responsibilities:

Strategic Vision & Brand Positioning

  • Define and drive Groupize’s overarching marketing vision and strategic objectives, ensuring alignment with business goals and growth targets.
  • Execute Groupize’s refreshed brand vision, bringing the updated positioning and messaging framework to life to create a unique identity that deeply resonates with our target audience in the meetings and events industry.
  • Identify and pursue high-impact opportunities to amplify brand presence, including partnerships, thought leadership initiatives, and industry recognition.
  • Define and drive the strategic use and optimization of AI to elevate Groupize’s marketing efforts and customer engagement. 

Demand Generation & Growth Strategy

  • Develop and execute an integrated demand generation strategy, leveraging SEO, digital advertising, content marketing, and community engagement to drive lead generation and nurture conversion.
  • Formulate strategies to optimize customer acquisition, retention, and expansion, ensuring our marketing initiatives align with both top-of-funnel and lifecycle objectives.
  • Oversee and guide cross-channel marketing strategies (email, social, etc), measuring performance and ROI to continuously refine and optimize growth initiatives.
  • Manage and oversee the event and tradeshow calendar, ensuring alignment with demand generation and growth objectives while maximizing ROI from event-related activities.

Thought Leadership & Community Engagement 

  • Elevate Groupize as an industry thought leader by developing high-impact content strategies, including case studies, white papers, and webinars that highlight our unique expertise.
  • Champion the brand’s presence in industry forums, conferences, and media to amplify reach and credibility.
  • Oversee The Vendry by Groupize community strategy.

Data-Driven Insights & Performance Measurement

  • Establish KPIs and analytics frameworks to track the success of marketing initiatives, using data insights to make informed decisions and optimize strategies.
  • Conduct in-depth market research and competitive analysis to guide strategic decisions, continuously refining positioning and growth tactics in response to industry trends.
  • Collaborate with sales and product teams to align on performance metrics and ensure a cohesive, data-driven approach to growth.

Leadership & Team Development

  • Collaborate with executive leadership to align marketing initiatives with broader business objectives, advocating for marketing’s role in driving sustainable growth.
  • Build, mentor, and inspire marketing team, cultivating a culture of creativity, collaboration, and strategic focus.
  • Set clear goals, provide guidance, and foster professional growth, ensuring each team member has the support needed to excel in their roles.

Qualifications:

  • 10+ years of experience in marketing leadership, with a strong background in B2B SaaS or event technology.
  • Proven track record of developing and executing high-level marketing strategies that drive brand growth and market leadership.
  • Deep expertise in digital marketing, demand generation, and brand positioning.
  • Exceptional analytical skills with the ability to translate data into actionable strategies.
  • Demonstrated experience managing and scaling a marketing team.
  • Excellent communication and interpersonal skills, with a strategic mindset and a results-oriented approach.

Desired Skills:

  • Visionary leader with a passion for driving growth and innovation.
  • Deep understanding of the event planning industry and event technology industry.
  • Proficiency in data-driven marketing and performance analysis tools.

What We Offer:

  • Leadership opportunity in a high-growth company with an impactful mission.
Technology & Engineering

Responsibilities:

We are seeking a highly motivated and experienced Software Product Manager with travel industry experience to lead the development and delivery of our software products. The Software Product Manager will be responsible for the entire product life cycle, from conception to launch, and will work closely with cross-functional teams to ensure successful delivery of products that meet customer needs and business goals, including the following responsibilities:

  • Develop and maintain the product roadmap, ensuring alignment with company strategy and objectives.
  • Gather and analyze market and customer feedback to inform product development and identify opportunities for growth in the travel industry.
  • Define product requirements and prioritize features based on user needs, business objectives, and technical constraints.
  • Collaborate with cross-functional teams, including design, engineering, and QA, to ensure products are delivered on time, within budget, and to the required quality standards.
  • Act as the product evangelist, building relationships with key stakeholders, customers, and partners in the travel industry to promote products and gather feedback.
  • Conduct competitive research and analysis to inform product positioning and pricing strategies in the travel industry.
  • Develop and execute go-to-market plans, including product messaging, positioning, and launch activities in the travel industry.
  • Track and report on product performance, using data to inform decisions and optimize product development.
  • Assist and direct the creation of actionable story cards based on product priorities and the product roadmap.
  • Information Security
    • Participate in annual information security training.
    • Adhere to all elements of the Groupize Information Security Program specifically product responsibilities outlined in the Software Development policy
    • Proactively monitor and report information security incidents to their direct manager or to the VP of Engineering.

Qualifications:  Personal

  • Ability to work effectively across departments and develop strong relationships with colleagues, clients, and customers – you are the glue that connects business, design, development, and support.
  • Comfort with a small but growing startup environment. Willingness to roll up sleeves and get hands dirty, be flexible, be accountable, and hold others accountable.  
  • Hungry, driven to win, and able to learn quickly. Energetic self-starter who sets ambitious goals, and has strong self-discipline to create and adapt plans to achieve those goals.
  • True team player who can build solid working relationships at all levels of the organization with authenticity and humility.
  • Genuine passion for travel and technology. 

Qualifications – Functional:

  • Bachelor’s degree in Computer Science, Engineering, Business, or a related field.
  • 5+ years of experience in product management, ideally with a focus on software products in the travel industry.
  • Proven track record of delivering successful software products that meet customer needs and business objectives in the travel industry.
  • Strong understanding of software development methodologies, user experience design, and product lifecycle management.
  • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders.
  • Strong analytical and problem-solving skills, with the ability to use data to make informed decisions.
  • Experience with agile software development methodologies is a plus.

If you are a driven and results-oriented Software Product Manager with travel industry experience who is passionate about delivering products that make a difference, we encourage you to apply for this exciting opportunity.

Job Category: Technology
Job Type: Full Time
Job Location: Boston HQ, Remote

Several positions available.

A Senior Engineer on the Groupize team is responsible for the implementation of the Groupize application. They contribute to the direct implementation of business requirements as well as participate in or drive architectural decisions on tooling, methodology or code structure for the application. 

A UI / Frontend focus indicates that the candidate is skilled at, and interested in, contributing to the architecture of the web user interface layer. This includes defining strategies with respect to client side code compilation, rendering and organization. Requirements that impact this section of the application will primarily be their responsibility, but they may be asked to take on work in more of a traditional “backend” role as necessary. 

A Senior Engineer reports to the VP of Engineering and acts as a contributing member of the engineering team, participating in all activities related to the execution of sprints and the development of the application. 

Responsibilities:

  • Implement business requirements, as defined by the Delivery Manager, VPE and CCO.
    • Provide feedback on requirements during implementation including possible changes or complications that could improve the product or expedite delivery. 
  • Take an active role in sprint planning, estimating, standups and other software delivery activities. 
  • Support and maintain the Groupize application including participating in off-hours support rotation as needed. 
  • Write clean, secure code.
    • Adhere to best practices with respect to application development and security.
    • Regularly unit test code and ensure any changes function as defined in the requirements.
  • Communicate with your team and the Groupize team as a whole
    • This includes helping engineering team members as needed to resolve any roadblocks and drive toward a successful sprint for everyone. 
    • Communicate with the VPE, CCO or Delivery Manager about application concerns or possible feedback on requirements. 
    • Clearly communicate any possible security vulnerabilities that may result from a new requirement or piece of functionality. 
  • As a front-end focus
    • Help define the architecture for javascript, css and other user interface assets
    • Be able to translate an application design into a clean and effective codebase. 
    • Manage and support developer tooling with respect to asset delivery including webpack, npm, scss and other tools. Provide feedback to the VPE on ways to improve development workflow. 
    • Monitor and manage security vulnerabilities with external front-end dependencies. 
  • Information Security:
    • Participate in annual information security training. 
    • Participate in annual OWASP Top 10 training for engineers. 
    • Adhere to all elements of the Groupize Information Security Program specifically those items outlined in the Software Development Policy
      • This includes identifying possible application vulnerabilities and alerting the VPE and other engineering team members. 
    • Proactively monitor and report information security incidents to their direct manager or to the VP of Engineering. 

Requirements:

  • Bachelor’s Degree in computer science or a related field, or equivalent experience in the field. 
  • An understanding of application development architectural principles, specifically those around the management and delivery of performant and well managed user interfaces. 
  • 3+ years of Ruby on Rails development experience including:
    • Understanding of the asset pipeline and/or webpack delivery or equivalent asset delivery platform
    • Understanding of key elements of application performance. 
  • Experience with PostgreSQL or similar SQL-based database. 
  • Experience with common front-end tooling including:
    • SASS/SCSS
    • Flex-box based layout
    • ES6+ / Javascript
    • Polyfills, browser support, transpilation and other common asset tools/patterns. 
    • Webpack or equivalent bundler. 
    • Semantic UI, Bootstrap or equivalent front-end frameworks. 
    • NPM / Yarn or equivalent dependency managers.
  • Strong communication skills including the ability to present technical topics to business customers in a clear and effective manner.
  • Ongoing interest and desire to learn new things and bring those learnings back to the team. 

Additional Desired Skills / Background:

  • React JS or a similar component-based javascript framework.
  • Strong desire to help create a clean, organized, reusable codebase. 
  • Knowledge of the travel or meetings industry.
 
Job Category: Technology
Job Type: Full Time
Job Location: Boston HQ or Cleveland Hub, Remote

Overview:

A Software Engineer on the Groupize team is responsible for the development of new features and ongoing support of Groupize’s suite of applications. They contribute to the direct implementation of business requirements as well as participate in decisions on tooling, methodology or code structure for the application. 

A candidate for this position will be, primarily, working on thevendry.com – Groupize’s marketplace of venues to hold meetings or events. A candidate may also be asked to participate in engineering tasks for Groupize’s platform as well. The initial focus for this position will be on integrating The Vendry’s marketplace into Groupize’s meeting and events management platform. 

Candidates should be skilled at, and interested in, tasks such as data modeling, API design, programming, code structure and layout, and tooling to support efficient and secure application development. Candidates for this position would be responsible for a full-stack approach to application development but would work side by side with a frontend specialist for more complicated user interface tasks.

Software Engineers report to the VP of Engineering and act as contributing members of the engineering team, participating in all activities related to the execution of sprints and the development of the application. 

Responsibilities:

  • Implement business requirements, as defined by the Delivery Manager, VPE, and CCO.
    • Provide feedback on requirements during implementation including possible changes or complications that could improve the product or expedite delivery. 
  • Take an active role in sprint planning, estimating, standups and other software delivery activities. 
  • Write clean, secure code. 
    • Adhere to best practices with respect to application development and security.
    • Regularly unit test code and ensure any changes function as defined in the requirements.
  • Communicate with your team and the Groupize team as a whole
    • This includes helping engineering team members as needed to resolve any roadblocks and drive toward a successful sprint for everyone. 
    • Communicate with the VPE, CCO or Delivery Manager about application concerns or possible feedback on requirements. 
    • Clearly communicate any possible security vulnerabilities that may result from a new requirement or piece of functionality. 
    • Provide feedback in code reviews and other team discussions on ways to improve the quality of the application or the delivery of new code. 
  • Full-stack development
    • Help implement new functionality and contribute to architectural changes for a NextJS / React / NodeJS based application. 
    • Help ensure a well tested codebase including unit testing and proper monitoring and alerting of errant circumstances.
    • Be able to break down a business problem into corresponding application algorithms and implementation details. 
    • Be knowledgeable and experienced in NextJS, React, NodeJS, MySQL and TailwindCSS. 
      • Having an understanding of service based architecture and the use of services like Apache Kafka is a plus.
    • Manage and support developer tooling with respect to unit testing, continuous integration, code review and security scanning. 
    • Monitor and manage security vulnerabilities with external front-end dependencies. 
  • Information Security:
    • Participate in annual information security training. 
    • Participate in annual secure coding training.
    • Adhere to all elements of the Groupize Information Security Program specifically those items outlined in the Software Development Policy
      • This includes identifying possible application vulnerabilities and alerting the VPE and other engineering team members. 
    • Proactively monitor and report information security incidents to their direct manager or to the VP of Engineering. 

Requirements:

  • Bachelor’s Degree in computer science or a related field, or equivalent experience in the field. 
  • This is a full-time remote position, but it may require occasional travel for company gatherings or activities.
  • Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
    • Candidates must be located in one of the following states: MA, NJ, OH, NE, AR, CA, WA, CO, FL, NY.
  • An understanding of application development architectural principles
  • 5+ years of NodeJS based development, including at least 2 years working in a NextJS based application.
    • Understanding of database modeling and migration using appropriate tooling such as Knex
    • Understanding of key elements of application performance. 
  • 3+ years of experience with React
  • 3+ years of experience with MySQL or similar SQL-based database. 
  • Strong communication skills including the ability to present technical topics to business customers in a clear and effective manner.
  • Interest and enthusiasm for working on an established codebase independently.


Additional Desired Skills / Background:

  • Strong desire to help create a clean, organized, reusable codebase. 
  • Knowledge of the travel or meetings industry.
  • Experience with Porter, Docker, AWS and NextJS based application web hosting configuration / management. 
  • Experience with Ruby on Rails and common Ruby tooling
  • Experience with Apache Kafka
  • Knowledge of SEO-aligned development patterns.
Sales

Groupize has re-imagined meeting and event management with easy-to-use, out-of-the-box tools that simplify all processes for any size event. As the entry point and centralized hub for corporations to manage expense, travel and risk for all meetings, projects and events, the benefits of the cloud-based solution include governing company costs through intelligent spend management, risk mitigation, duty of care, traveler safety, employee experience, compliance, HCP validation and sunshine act reporting.

Meet and Work with Remarkable People

Groupize was built to bring people together – uniting individuals from all over the world to exchange ideas and bring a sense of unity to individuals among corporations. At Groupize, we work every day to make the world a better place by supporting global citizenship, global travel, diversity, equal opportunities, honesty, and integrity – and practicing those beliefs in all that we do.

Groupize embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Groupize is an equal opportunity employer.

Groupize’s Enterprise Sales Team is growing and is seeking Sales Executives to join our team. Your primary responsibility will be to develop and close new logos. You will carry a new-booked business quota and will be required to demonstrate solution-selling skills.

By joining Groupize, you would be helping to support Life Sciences customers, to solve their meetings and events & data challenges in managing, validating, and enriching healthcare practitioner (HCP) and healthcare organization (HCO) attributes.

Responsibilities:

  • This person will be responsible to oversee the strategy and call key Life Science manufacturer’s accounts, pharmaceutical, and medical devices
  • A key player in a collaborative and growing sales organization, supported by key sales members such as BDR, Inside Sales, and Sales Engineers.
  • Build long-term relationships by nurturing warm prospects (inbound) and finding new potential sales accounts (outbound)
  • Sales Executives are responsible for selling net new business as well as managing some customer renewals beyond the initial sales cycle
  • Represent Groupize’s products and services, starting with a comprehensive understanding and leading to consumer research to identify how our solutions meet needs
  • Oversee & Manage RFP submissions, sending of proposals, work orders, and contracts thru all stages of a sales lifecycle
  • Manage follow-up cadence for proposals and contracts issued
  • Provide day-to-day support for forecasting, pipeline management, and report generation for the sales operations team as required
  • Potential attendance at events such as industry groups or trade shows
  • Additional responsibilities include effective collaboration with your Sales Development Representative to ensure prospects turn into actual customers
  • Develop and actively pursue a list of targeted Key Accounts by creating individual plans of action to penetrate these accounts
  • Exceed established new business revenue targets for software sales
  • Accurately forecast sales opportunities via pipeline report
  • Work with Account Management and Customer Success teams to ensure complete customer satisfaction
  • Document all sales contacts and activities in Salesforce.com regularly
  • Perform other duties as assigned

Candidate Qualifications:

  • Bachelor’s degree
  • Experiences selling to Life Sciences organizations
  • Strong organizational and detail-orientation skills, with the ability to multi-task in a dynamic, fast-changing entrepreneurial environment
  • Able to integrate knowledge across disciplines to include cold calling, consultative selling, product demonstrations, closing contracts, operation/process flow, and product function
  • Strong sense of initiative and personal leadership demonstrating the ability to function independently, but must also be able to contribute to team initiatives
  • Strong business acumen, ethics, and high integrity
  • Be a TEAM player
  • Proven creative problem-solving approach and strong analytical skills
  • Strong desire and ability to move up within a sales organization
  • Proven track record of success exceeding goals
  • Proficiency with Salesforce.com
  • Experience selling event management software or working in the events industry is a strong plus
 
Job Category: Sales
Job Type: Full Time
Job Location: Boston HQ, Remote

Groupize has re-imagined meeting and event management with easy-to-use, out-of-the-box tools that simplify all processes for any size event. As the entry point and centralized hub for corporations to manage expense, travel, and risk for all meetings, projects, and events, the benefits of the cloud-based solution include governing company costs through intelligent spend management, risk mitigation, duty of care, traveler safety, employee experience, and productivity.

Meet and Work with Remarkable People

Groupize was built to bring people together – uniting individuals from all over the world to exchange ideas and bring a sense of unity to individuals among corporations. At Groupize, we work every day to make the world a better place by supporting global citizenship, global travel, diversity, equal opportunities, honesty and integrity – and practicing those beliefs in all that we do.

Groupize embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Groupize is an equal opportunity employer.

Groupize’s Enterprise Sales Team is growing and is seeking Sales Executives to join our team. Your primary responsibility will be to develop and close new logos. You will carry a new-booked business quota and will be required to demonstrate solution-selling skills.

Responsibilities:

  • Key player in a collaborative and growing sales organization, supported by key sales members such as BDR, Inside Sales and Sales Engineers.
  • Build long-term relationships by nurturing warm prospects (inbound) and finding new potential sales accounts (outbound)
  • Sales Executives are responsible for selling net new business as well as managing some customer renewals beyond the initial sales cycle
  • Represent Groupize’s products and services, starting with a comprehensive understanding and leading to consumer research to identify how our solutions meet needs
  • Oversee & Manage RFP submissions, sending of proposals, work orders and contracts thru all stages of a sales lifecycle
  • Provide day to day support for forecasting, pipeline management, and report generation for the sales operations team as required
  • Potential attendance at events such as industry groups or trade shows
  • Additional responsibilities include effective collaboration with your Sales Development Representative to ensure prospects turn into actual customers
  • Develop and actively pursue list of targeted Key Accounts by creating individual plans of action to penetrate these accounts
  • Exceed established new business revenue targets for software sales
  • Accurately forecast sales opportunities via pipeline report
  • Work with Account Management and Customer Success teams to ensure complete customer satisfaction
  • Document all sales contacts and activities in Salesforce.com regularly
  • Perform other duties as assigned

Candidate Qualifications:

  • Bachelor’s degree
  • Strong organizational and detail-orientation skills, with the ability to multi-task in a dynamic, fast-changing entrepreneurial environment
  • Able to integrate knowledge across disciplines to include cold calling, consultative selling, product demonstrations, closing contracts, operation/process flow, and product function
  • Strong sense of initiative and personal leadership demonstrating the ability to function independently, but must also be able to contribute to team initiatives
  • Strong business acumen, ethics and high integrity
  • Be a TEAM player
  • Proven creative problem-solving approach and strong analytical skills
  • Strong desire and ability to move up within a sales organization
  • Proven track record of success exceeding goals
  • Proficiency with Salesforce.com
  • Experience selling event management software or working in the events industry is a strong plus
 
Job Category: Sales
Job Type: Full Time
Job Location: Boston HQ, Remote
Position Available on 07/01/2025
Support & Customer Success

The Implementation Manager reports to the Director of Implementation & Onboarding within the Customer Success department.  As part of a “Customer First” company, this role is focused delivering the initial account configuration and user onboarding experience to new accounts.  Candidates must be extremely detailed and organized, knowledgeable of the Meetings, Events, and Travel industry, and experienced in SaaS technology platforms.

Primary Responsibilities:

  • Own the customer relationship for the duration of the initial implementation & onboarding period.
  • Manage multiple customer projects by following pre-defined service playbooks.
  • Evaluate a customer’s needs and current processes and combine them with Groupize best practices to recommend configuration options for optimal results.
  • Expertly configure a customer’s Groupize account and provide the initial user platform training.
  • Document workflows and processes.
  • Be a Groupize product usage expert
  • Deliver the best technology implementation our customers will ever experience!

Additional Responsibilities:

  • Facilitate Proofs of Concept (trials) for Sales prospects.
  • Manage re-implementation projects for existing customers.
  • Document customer use cases and success stories.
  • Contribute to the Learning Center by creating articles and suggesting new on demand learning sessions.
  • Assist Product, Dev, and Engineering teams with testing new features prior to release.

Candidate Qualifications:

  • Prior experience working for a SaaS software company in Implementation, Customer Success, Customer Support, or related field.
  • Ability to manage large scale projects, interacting with multiple teams.
  • Knowledge of the meetings, events, and travel industry preferred.
  • Knowledge of Concur Travel preferred.
  • Superior communication and problem-solving skills.
  • Ability to lead multiple client projects simultaneously.
  • Proficiency with tools such as Zoom, Slack, PowerPoint, GuideCX, Zendesk, Google Workspace, etc.
  • Bachelor’s Degree or equivalent, preferably in a Business field of study.

Measures of Success:

The Implementation Manager will be evaluated and success will be defined using various measures which may include the following:

  • On-time completion of projects.
  • Profitability of individual projects.
  • Implementation-related CSAT and NPS scores.
 
Job Category: Support
Job Type: Full Time
Job Location: Boston HQ, Remote

Locations: Boston HQ, Hybrid or Remote

Groupize is the solution of choice for total Meetings, Event and Spend Management, unifying travel, spend, coordination and compliance.  Groupize delivers an amazing experience for occasional planners, professional planners and attendees including a comprehensive suite of solutions for Life Science organizations.  

If you enjoy working with customers, helping them become more effective and efficient in planning, managing, and executing meetings across their organizations, and you are comfortable working in a technically innovative and fast-paced environment, then this is the position for you.  This role will be a key part of our Customer Success team and help create the ultimate customer experience that provides real value.  

You will be working alongside some of the best sales, product and customer experience team members in the industry. You will be the Groupize expert that will guide and provide best practice recommendations to help implement customers using our Maximize roadmap plan that ensures customers achieve high value outcomes that generate real ROIs and support their needs over time.   

Responsibilities and Duties

  • Develop and manage a successful Customer implementation plan to achieve business objectives following a standardized best practice implementation methodology and Maximize Roadmap plan.  
  • Support the sales team during the sales cycle to ensure the customer requirements and business objectives are defined and the expectations are set appropriately.  Recommend the proper Services program to deliver on the customer’s goals and objectives.
  • Provide clear communication and documentation during the implementation cycle to ensure customer expectations are met and goals are delivered.
  • Manage challenging customer situations and design resolutions that deliver the customer’s success plan and ensure a positive, value-add, customer experience.
  • Serve as a Strategic Meetings Management advisor and Groupize expert, mentor, coach, knowledge resource, and escalation point for the team and customers.
  • Manage quarterly and annual targets for customer success metrics including customer adoption and customer references.
  • Track and measure customer KPIs to monitor ROI progress and build a customer success story using Groupize. 
  • Develop Customer Success stories and references for every customer launched into production.
  • Prioritize and respond to customer inquiries regarding implementation status, product functionality or features.
  • Maintain timely customer communication, documentation and recommendations on best practices for SMM capabilities using Groupize.
  • Maintain an expert level of knowledge on all Groupize products.
  • Maintain customer engagement status updates using GuideCX.
  • Contribute to training materials.
  • Contribute to best practices for implementing customers as well as the Customer Success Roadmap to maximize their investment in Groupize.

Qualifications and Skills

  • Bachelor’s Degree or equivalent experience.
  • Excellent business communication skills (read, write and speak).  
  • Excellence in problem solving and ability to develop action plans to resolve problems and issues.
  • Experience with Salesforce and a work management solution (i.e. GuideCX) is a plus.
  • Ability to understand and explain technical information to non-technical individuals.
  • Team spirit, supportiveness, cooperation.
  • Skills in creating internal and customer facing documentation.
  • Experience with travel and expense industry including Concur
  • Prior consulting experience required with implementing travel, event management or business technologies.
  • Proficient in relevant computer applications: MSPowerPoint, Excel, Word, email, document management and/or other business technologies.
  • Experience in project management.
  • Experience in Life Sciences is a plus

What do we offer?

  • Full time employment with competitive compensation and benefits.
  • Opportunity to grow
  • Multi-cultural environment
  • Friendly atmosphere
  • Supportive team members

Groupize is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace.  All qualified applicants will receive consideration for employment and will not be discriminated against based on gender, race/ethnicity, protected veteran status, disability, or other protected group status.

Position: Controller

Location: Hybrid/Boston area

Department: Finance

Reports To: Vice President of Finance & Operations

Job Overview:
We are seeking an experienced Controller to lead and manage the accounting operations of the company. The Controller ensures the integrity of accounting information by recording, verifying, entering, reviewing, and reconciling transactions, working to ensure accurate financial reporting. This role will interact with multiple departments and areas of the organization to explain and maintain financial statements according to generally accepted accounting principles.

Key Responsibilities:

  • Prepare monthly financial reports by gathering and analyzing information from the general ledger system and from departments.

  • Manage month end close process by maintaining the chart of accounts and processing monthly journal entries.

  • Prepare general ledger entries and ensure all revenue, expense and bank feeds are synchronized and reconciled monthly.

  • Assist with accounts payable, bill processing and vendor management.

  • Post all receivable transactions, including bank deposits, credit cards and Stripe.

  • Input and reconcile all payroll activity utilizing automated mapping and syncing where possible.

  • Establish and maintain deferred revenue schedule and balance sheet schedules including prepaid expenses and fixed asset depreciation.

  • Ensure compliance with accounting standards, regulations and internal policies.

  • Cash Management – Reconcile cash and provide leadership with rolling bi-weekly cash forecasts.

  • Financial Reporting and Analysis – Work to prepare internal reporting documents analyzing revenue, margin, and variances to budgets/forecasts.

  • Assist with annual budget process by interacting cross-functionally to create buy-in from all leaders while maintaining integrity of the financials.

  • Recommend and implement accounting policies and procedures to improve systems and make the analysis of information easier and more concise.

  • Answer accounting and financial questions by researching and interpreting data.

  • Maintain monthly KPIs and Metrics

  • Perform other duties as assigned to meet business needs.

    Qualifications:

  • Bachelor’s degree in Accounting or Finance required. CPA preferred.

  • 5+ years of progressive experience in accounting operations within SaaS or software development environments.

  • Mastery of GAAP and ASC 606 with strong background in developing and implementing processes, procedures and operational controls.

  • Proficiency in QuickBooks and related accounting and billing software tools.

  • Strong skills in Microsoft Excel.

  • EYective leadership and relationship-building skills, with experience interfacing with senior-level stakeholders.

  • Excellent written and verbal communication skills; able to present complex information eYectively.

    Why Join Us?

    This role oYers a unique opportunity to contribute significantly to Groupize’s growth and success. You will gain valuable experience while working in a dynamic, fast-paced environment.

Position Overview:

We are seeking a proactive and detail-oriented Junior HR Associate to join our growing team. This role is critical to supporting our growth, ensuring smooth HR operations while fostering a positive employee experience. The Junior HR Associate will play a vital role in employee onboarding, performance management, retention strategies, benefits administration, and other HR processes essential to a growing organization.

Key Responsibilities:

1. Employee Onboarding

  • Coordinate and execute the onboarding process for new hires, including paperwork, orientations, and training schedules.
  • Act as the first point of contact for new employees, ensuring a seamless transition into the company.
  • Maintain and update onboarding materials and ensure compliance with company policies.

 

2. Performance Management

  • Support the implementation and administration of performance reviews and feedback cycles.
  • Track employee goals, progress, and development plans, providing administrative support where needed.
  • Assist in analyzing performance metrics and creating actionable insights to improve individual and team performance.

 

3. Employee Retention

  • Monitor employee satisfaction and engagement levels through surveys and one-on-one interactions.
  • Collaborate on employee recognition programs and initiatives to maintain a positive work environment.
  • Address employee concerns promptly, escalating issues as necessary.

 

4. Benefits Administration

  • Manage employee benefits enrollment and answer questions related to healthcare, retirement plans, and other programs.
  • Ensure timely communication and updates on benefit programs and policies. o Assist with compliance and reporting requirements related to benefits.

 

5. HR Operations

  • Maintain and organize employee records, ensuring accuracy and confidentiality.
  • Assist with compliance activities, including labor laws, safety regulations, and company policies.
  • Support recruitment efforts, including posting job openings, screening resumes, and scheduling interviews.

 

6. General HR Support

  • Provide day-to-day support to employees and management on HR-related queries and processes.
  • Contribute to developing and improving HR processes, policies, and systems to support company growth.
  • Stay up-to-date on HR best practices and legal requirements.

 

Qualifications:

  • Bachelor’s degree in Human Resources, Business Administration, or a related field.

  • 1-2 years of experience in an HR role or internship; startup or growth-stage experience is a plus.

  • Strong organizational skills with exceptional attention to detail.

  • Excellent interpersonal and communication skills, with the ability to handle sensitive information with discretion.

  • Proficiency in HR software/tools and Microsoft Office Suite.

  • Knowledge of labor laws and HR best practices.

What We Offer:

  • Opportunity to grow with a dynamic and fast-growing company.

  • A collaborative, supportive work environment.

  • Competitive salary and benefits package.

To Apply:

Email your Cover Letter and Resume/CV with the position you're applying for in the subject line to [email protected]

The
Groupize
Culture

“Today, the Groupize vision is the same as when the company began: Honesty, integrity, innovation, and customer-first. At Groupize, everyone is treated like family and true business partners, and world-class customer service combined with continued innovation is not simply a nice-to-have; it’s a must-have. In fact, it’s the only way we know how to do business.” – Groupize

Groupize is the solution of choice for total meetings management, unifying travel, spend, and compliance while delivering an amazing experience for planners and attendees, as well as a comprehensive suite of solutions for Life Science organizations. 

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